- How do I withdraw funds?
You can choose to transfer funds to your designated bank accounts, or request a crossed cheque payable to yourself.
- How to give a fund withdrawal instruction?
To withdraw funds from your BOOM trading account, you may simply give us a signed withdrawal instruction.
Steps are as below:
- Login to your BOOM account;
- Go to the "Funds Management" section;
- Select "Withdrawal Instruction" on the pull-down menu;
- Select currency;
- Select method of payment;
- Fill out the on-line form (Beneficiary bank name, Bank a/c no. and Bank a/c name);
- Print, sign and send the form to BOOM by fax at (852) 2255 8300;
- Upon receipt of the written request, BOOM will execute your instructions accordingly.
- Can I give a fund withdrawal instruction online?
Yes. If you have pre-registered a bank account with BOOM, you can submit a fund withdrawal instruction online, and you do not need to fax us a signed written request. To give a fund withdrawal instruction online, steps are as below:
- Login to your BOOM account;
- Go to the "Funds Management" section;
- Select "Withdrawal Instruction" on the pull-down menu;
- Select currency;
- Select method of payment;
- Select a pre-registered bank account with standing instruction;
- Enter the Keycode and submit the request;
- When your request is received by BOOM, you will see the message "We have received your withdrawal instruction. Your withdrawal will be processed on [Date]."
- How to register a bank account for giving withdrawal instruction online?
- After giving the withdrawal instruction to BOOM, when will it be processed?
All fund withdraw instructions received on or before 12:00 noon (HKT) will be processed on the same day. Instructions received after cut-off time will be handled on the next business day.
- Can I change or cancel my withdrawal instruction? How?
Yes. You can change or cancel any pending withdrawal instruction. To do so, you can simply login to your BOOM account, and go to " Pending Deposit / Withdrawal" under "Funds Management" section and click the "Change" or "Cancel" link of respective instruction.
- Does BOOM charge me any fee for withdrawing funds?
No. BOOM does not charge any fee on funds withdrawal. However, if you are withdrawing funds to remittance bank(s) other than our bankers, there might be handling/clearing charges imposed by the bank(s). Please refer to your banker for further details.
- When is my withdrawal instruction effective?
If we receive your withdrawal instruction before the cut-off time of 12:00 noon (HKT) and your fund is "good fund" for withdrawal, then your withdrawal instruction will be effective on the same day.
- What is "good fund" for withdrawal?
"Good fund" for withdrawal refers to funds from (1) cheque deposit that is cleared by our bankers; (2) sell trades that are settled in accordance to the practice of the respective stock market.
- Can I transfer funds to a third party?
No. You must transfer the funds to a bank account under your own name. Payment to a third party is not accepted.
- Can I withdraw Chinese Yuan Renminbi (CNY or RMB) to banks outside Hong Kong?
No. You can only transfer the Chinese Yuan Renminbi (CNY or RMB) in the BOOM account to your RMB bank account(s) in Hong Kong.
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