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  Questions>>



If your question is not answered here, please feel free to contact our Customer Service Hotline at (852) 2255 8888 or email us.

FUNDS DEPOSIT / WITHDRAWAL

 Funds Deposit

 Bank Account Information

 Currencies Conversion

 Funds Withdrawal


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Funds Deposit

Q.

How do I deposit funds?

Q.

Do I need to notify BOOM after depositing money?

Q.

Can I use HSBC Hong Kong's online pay bills function to deposit funds?

Q.

Can I deposit funds through Internet banking?

Q.

Can I transfer funds through phone banking?

Q.

Can I transfer funds through the Automatic Transfer Machines ("ATM") in Hong Kong?

Q.

Can I go to any branches of the banks to make deposit?

Q.

Can I deposit funds by sending BOOM a personal cheque or bank draft?

Q.

Can I make deposit through overseas remittance or inter-banktransfer?

Q.

Can I send cash/dollar notes to your office?

Q.

How to fill in the online "Deposit Form"?

Q.

How to check the status of my deposit?

Q.

When is my deposit available for trading?

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Bank Account Information

Q.

What are BOOM's bank accounts in Hong Kong?

Q.

What is BOOM's bank account in Singapore?

Q.

What is BOOM's bank account in Australia?

Q.

What is BOOM's bank account in United States?

Q.

Do I need an IBAN code when wiring funds to BOOM's bank accounts?

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Currencies Conversion

Q.

Do I need to deposit different currencies to trade in different markets?

Q.

What is the "Currency" on my Portfolio page for? Can I do the currency conversion on that page?

Q.

Do I need to convert funds into the settlement currency before placing an order?

Q.

I have a Cash account with BOOM, how does currency conversion work for me?

Q.

I have a Margin account with BOOM, how does currency conversion work for me?

Q.

How to give Single FX Instruction to do currencies conversion in my account?

Q.

When is my Single FX instruction become effective?

Q.

How do I know the exchange rate for currencies conversion?

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Funds Withdrawal

Q.

How do I withdraw funds?

Q.

How to give a fund withdrawal instruction?

Q.

Can I give a fund withdrawal instruction online?

Q.

How to register a bank account for giving withdrawal instruction online?

Q.

After giving the withdrawal instruction to BOOM, when will it be processed?

Q.

Can I change or cancel my withdrawal instruction? How?

Q.

Does BOOM charge me any fee for withdrawing funds?

Q.

When is my withdrawal instruction effective?

Q.

What is "good fund" for withdrawal?

Q.

Can I transfer funds to a third party?

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Last Update: June 2008.

 
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